Giant thank you to John Sills, author of The Human Experience (how to make life better for your customers and create a more-successful organization), for a great ten minutes on ๐ง๐๐ฆ๐๐ฟ๐ฎ๐ป๐ฑ ๐ฅ๐ฒ๐๐ถ๐ฒ๐ ๐ผ๐ณ ๐๐ผ๐ผ๐ธ๐๐๐ง Listen on ๐งAmazon, ๐งApple and more.