The Customer Catalyst

by Chris Adlard and Daniel Bausor

Customers as Advocates Conference 2019

business people handshake

WHAT? Have you heard the new buzzword on the block? C-change. It’s all about sustainable, profitable growth, focused on customer voice, culture, experience, co-creation and advocacy as the new work of marketing.

WHO? To explain more, Chris Adlard and Daniel Bausor, co-authors of their new book The Customer Catalyst (, will speak at the breakfast about C-change techniques and how this powerful business model can drive success.

WHERE? The Ritz Hotel, London W1. The room holds 40 people max; as it is likely to be a busy event, I urge you to reserve your place as soon as possible.

ATTEND? If you would like to request a free place , please email me,

LEARN MORE To learn more about how Strand can help with your marketing and content-generation programmes, please email me,



020 3882 0321


+44 20 3882 0321



(346) 249 3754


+1 (346) 249 3754

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