Customers as Advocates conference 2019

Thank you to all 150 specialist enterprise technology marketers who attended the Customers as Advocates conference 2018: The Rise of the Chief Customer Officer. News of the 2019 event will appear on this page.

WHO? If you sell or market enterprise IT solutions, or are engaged in customer advocacy or reference programmes, then the Customers as Advocates conference is designed specifically and exclusively for you.

WHEN, WHERE? We enjoyed a morning of lively, packed sessions on Wednesday 3 October, London. [Note: this event will no longer be held at The Dorchester Hotel or any of the group venues owned by the sultan of Brunei.]

REGISTER? If you would like to secure your free place at a future Customers as Advocates conference, please email or you can register online here.


“Hi. What room are you in?” Yep, a real delegate comment. We will do better with the signage next time! (She found us & had a great morning!)

“Thanks very much for hosting the Customers as Advocates conference today – there were some great speakers. I particularly liked the format and discussion of the customer panel – it provided some frank and open discussion between Charles and Tim. And the presentation from Chris at the end was captivating.” IBM

“Thank you very much for your hospitality and for ensuring that our time with you was enjoyable and informative. We really enjoyed the conference which had some thought provoking content and championed the customer, most specifically customer success in all spheres.” CSI

“I just wanted to thank you and the team for an excellent event yesterday. I really enjoyed it, the presentations were very interesting and well delivered and your team were all excellent hosts and very easy to talk to.” POLYCOM

“I really enjoyed the conference yesterday. The Geordie journalist was very funny and the TV producer was excellent.” APPRUVO

“I really enjoyed the privilege of participating. I learnt from the sessions and made interesting connections – so thank you.” IPP UK

To find out more, please take a look at testimonials from conference delegates. To register for your free place, please email

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